For Admins

Manage Users

• Invite people to Smarp
• Edit, Move and Remove users
• Email users
• Groups
• Teams
• User Queue

Roles & Permissions

• Understand user roles in Smarp
• Change someone's role
• Add someone as a Channel Manager
• Add someone as a Channel Analyst
• Switch between roles
• Intergroup Accessibility

Manage Content

• Approve a post
• Reject a post
• Give Feedback
• Configure a post

Manage Channels

• Channels Overview
• Create a channel
• Edit a channel
• Archive a channel
• Essential and Default channels
• Public or Private channels

Adjust Settings

• Post settings
• Invitations & Registration settings
• Employee Advocacy settings
• Create Shortcuts
• Email Digest settings
• White-labeling

Gamify & Manage Resources

• Enabling Points
• Manage Perks & Rewards
• Using Leaderboards
• Manage Resources

Import Content

• Importing content to Smarp overview
• Import content from LinkedIn
• Import content from Twitter
• Import content from Facebook
• Import content from an RSS feed
• Import content from SharePoint

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Integrations

• Slack integration
• Microsoft Teams integration
• Zapier integration
• iFrame widgets
• Data integrations

Measure & Analyze

• Smarp Analytics Overview
• Workforce Insights: Internal Engagement
• Workforce Insights: Advocacy
• Posts & Users Analytics
• Workforce Insights: Filter the data
• Workforce Insights: Using Pulses

Configure Access & Security

• SAML Single Sign-on
• Troubleshooting SAML issues
• Other login methods with SAML
• Manage users with SCIM provisioning
• Add Smarp's email domain to your Allowlist
• Generate an Access Token

Email Newsletters

• Email Newsletters Overview
• Create an Email
• Templates for Emails
• Content types for Emails

FAQ

• My connected feed or social media page is no longer fetching content, what should I do?
• Campaigns - how do I create and edit them?
• After I approve a post, why is it still 'Pending in X channels'?
• How can I track conversions using UTM tags?
• How secure is Smarp?